Frequently Asked Questions

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SEND ME AN EMAIL: [email protected]

CAN I CANCEL MY ORDER

Please contact us as soon as possible to request a cancelation. Once an order has been fulfilled and processed to ship we can not cancel the order. Any fees incurred from canceling will be your responsibility and be deducted from your refund if issued.

CAN I CHANGE MY ORDER

Please make sure to review your order carefully before it is submitted, as it cannot be modified. No changes can be made once your order is placed, however we can cancel the order if a request is submitted before it processes. Please see the above details for canceling an order.

WHERE DO YOU SHIP - WHAT ARE SHIPPING TIMES

We currently ship within the US and to Canada from our office located in New York. Shipping is FREE on all U.S. orders over $75.

Estimated processing time: 2-3 business days
Estimated shipping time to US: 5-7 business days
Estimated shipping time to Canada: 7-14 business days

Once your order ships please check the tracking number that is issued to you via email. You can also track your order via the Shop app.

I SHIPPED MY ORDER TO THE WRONG ADDRESS

We do not take responsibility for packages that are delivered to the wrong given address. It is your responsibility to check that your shipping address is correct when your order is placed. If it isn't, please email us right away so we can fix it BEFORE it ships. Once it ships, we are not responsible.

HOW DO I TRACK MY ORDER

You can track your order via the order link in you'll be sent via email.

MY PACKAGE IS LOST OR STOLEN

We are not responsible for lost or stolen packages. Once the tracking information indicates "Delivered” Daily Ritual Boutique is not responsible for stolen or missing mail.  Please contact USPS (your local post office) with questions regarding shipment tracking. 

HOW DO I ACCESS MY DIGITAL DOWNLOAD

Workbooks will be accessable via a download link that is emailed to you. Selfcare plans are accessable via a download button after payment.

WHAT IS YOUR REFUND POLICY?

We gladly accept returns on most items. Items must be in original condition. Accessories, skincare products and skincare tools are final sale.

If an item arrives damaged or is faulty, please reach out to us as soon as possible so a replacement or refund can be issued.

** NOTE Merchandise can only be returned within 14 days of your order delivery date.

Return Instructions:

Submit your return request HERE.

Your return request will be reviewed within 1-2 business days. Once approved, you will receive a prepaid return shipping label with instructions via email.

In the meantime, please keep your item(s) in their original condition and packaging if possible.

If you have any questions about your return please email: [email protected]


WHAT IS YOUR PRIVACY POLICY

Great question! We value your privacy and security while you shop on our site. Check out our privacy policy HERE. For CCPA Opt-out information, click HERE.

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